ASIN made Inactive all of a sudden
Hello guys
Interested to know if anyone has had an ASIN made inactive by Amazon and then told to apply for approval to sell but when applying for approval being told they are not accepting applications at this time?
I am the brand registered owner of the product and been selling successfully for 2 years.
Thanks
5 replies
Seller_qHzcAWcsPVCfg
Another example of where the right hand bot doesn’t know what the left hand bot is doing !
I can only presume you will have to spend your next annual holiday (or equivalent) explaining the mistake to SS and demanding they fix it promptly.
Seller_Cc6pqg9egRUBB
I have had an update from amazon placing this restriction on my ASIN, can anyone help me work this out. Does it mean I have no chance of selling my product?
We understand that you are having issues with listing the SKU: **************.
In accordance with the issue, I have checked with the listing and see that the ASIN has Item level restriction and at this moment only pre-approved sellers will be having the option to add this listing in the new condition.
Allow me to explain the restriction which has been made over your listing.
Normally listing products on Amazon does not require any approval. However some products might require for the seller to be approved based on either the category, brand, condition or the ASIN level. Also, certain brands and categories require approval to be sold on Amazon and some rules may change throughout the year.
Upon checking with Add a product tool, I found that the ASIN: ************* is the one which is restricted for you to sell at this time and this is an ASIN level restriction and you have approval to list products in that particular category, these ASINs have additional restriction which requires approval from Amazon.
To ensure that customers can shop with confidence on Amazon, we have placed selling restrictions on these products. There are a number of reasons why we implement selling restrictions.
On further checking, I see that currently this ASIN is under review, and as of now Amazon does not accept new application regarding selling this item. Please do not worry, once the review is completed Amazon will again start accepting application to sell. I hope you can understand how this works. I apologize if this may cause any inconvenience to you.
Please be noted that, since lot of sellers requested this restriction to be removed, we have already forwarded the concern to our business team to remove the restriction for this listing on behalf of the sellers. They are working to allow the sellers to sell this item on Amazon. They might remove the restriction for the sellers and make the item available for sale on Amazon in new condition. If this changes, we will let you know as soon as possible.
As we continue to improve our services, input from our sellers is invaluable. We announce changes to account features in the Headlines section of your Seller Central Home page, which you can view by visiting the link below:
https://sellercentral-europe.amazon.com/gp/homepage.html/
You may also want to visit our Seller Discussion Forums to stay current on topics that interest you:
https://sellercentral-europe.amazon.com/forums/index.jspa
We greatly appreciate your patience and understanding in this regard. In fact, we put lot of effort and time in getting this provision for our sellers, only with an intention to improve seller experience at Amazon.com. We strive for our seller success and all our policies and initiatives are aimed at improving the business model of our sellers.
I hope I was able to address your concern. If you have any additional information or questions regarding this case, please feel free to reopen it. Please help us improve our service levels by letting us know if you were satisfied with the support provided:
Seller_VMxEVDRou443k
all,
we are having huge discussion on .DE regarding this Topic.
Actual Status is:
1.) inactive ASINs are at the same time supsendend and can not be reactivated any more - restricted.
2.) No pattern - all cathegories and several Brands effected
3.) the restriction does not effect all ASINs for one specific brand
4.) Amazon and several random sellers are still able to sell on the effected ASINs
5.) ASINs where Amazon is not selling on there own are also effected
We think it is the "artificial intelligence "
Greetings from Germany
Seller_Cc6pqg9egRUBB
Hi Guys
I have been selling this product for two years it is my product I’m also brand registered and trademark owner. It has been selling very successfully I was actually number 1 best seller.
How can amazon just stop me from selling and not even give me the option to apply for approval.
Other sellers I know have the option to apply for approval but not me?