Since Saturday morning, 6 April 2025, every one of our offers on the German (DE) and Spanish (ES) marketplaces simultaneously lost the Buy Box / Featured Offer. This affects both FBA and seller‑fulfilled (FBM) listings.
Featured‑Offer % drop:
Germany: 15% ➜ 3%
Spain: 21% ➜ 1%
Active listings: Germany – 2,478, Spain – 2,438 (issue affects 100 % of offers)
Both DE and ES accounts show Healthy status with no policy violations or performance concerns; all metrics are comfortably within Amazon targets.
Has anyone experienced a sudden, marketplace‑wide Buy Box disappearance like this? If any Amazon moderator or @Seller_pXiU6IvYm8DUt team member is reading, could you please escalate Case ID 11095885922 to investigate the root cause?