lost 40% of buybox's and sales in last 2days

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Seller_nMvvMNiZTUmR1

lost 40% of buybox's and sales in last 2days

been on amazon for a few years now so no how things work but i have gone from selling £2400 daily to yesterday £1500 no changes that are big a few undercuts as normal...and some items out of stock waiting to hit....nothing big to cause this...

Looks like i have lost buy boxes for 40% off items

worst thing is i have just had 1 x a-z claim drop off my metric and 2 x negative feedback

any help what to check would be very helpful

as scratching my head about this...

items i sell are all year round no drop in sales

thanks

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2 replies
Tags:Buy Box, Feature Offer, Listings, Pricing, Product feedback
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Seller_6ltbZGiqMwnq0

I am going throught the exact same thing, from 1k sales daily to 0

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JiAlex_Amazon

Hello @Seller_nMvvMNiZTUmR1

Following up on this thread. For me to have a look, could you please provide me case ID related to this matter?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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