We apologise for the inconvenience. It seems that you may not be eligible to participate in the virtual identity verification at this time.

Hi There

Inventory Interview Video Call gives the warning below when I want to enter

We apologise for the inconvenience. It seems that you may not be eligible to participate in the virtual identity verification at this time.

Please check the latest performance notification to confirm you have the correct link to the video verification

{URL link removed}

Please try refreshing your browser page or clearing your browser cache and cookies before clicking on the link to see if that resolves the problem.If the issue persists, please contact Amazon Seller Support with any error messages that you see, so we can assist with your request.

What should I do about it? I cleaned the past and deleted the cookies and tried many times from different browser

respect,