We apologise for the inconvenience. It seems that you may not be eligible to participate in the virtual identity verification at this time.
Hi There
Inventory Interview Video Call gives the warning below when I want to enter
We apologise for the inconvenience. It seems that you may not be eligible to participate in the virtual identity verification at this time.
Please check the latest performance notification to confirm you have the correct link to the video verification
{URL link removed}
Please try refreshing your browser page or clearing your browser cache and cookies before clicking on the link to see if that resolves the problem.If the issue persists, please contact Amazon Seller Support with any error messages that you see, so we can assist with your request.
What should I do about it? I cleaned the past and deleted the cookies and tried many times from different browser
respect,
20 replies
Julia_Amzn
Hello @Seller_W5x68REkFLThN,
Thank you for reaching out.
I will forward your case to the Verification Team. I will also remove the link you have provided for your security.
Kind regards,
Julia.
Julia_Amzn
Hello @Seller_W5x68REkFLThN, please provide three of your preferred dates and time slots after December 19th, excluding weekends. We will schedule a call for you with the Verification Team.
Thank you!
Seller_W5x68REkFLThN
Hello for me December 20 ,23,24is a suitable date. However, if I cannot be re -connected on this date, it will be possible to destroy my goods today?
Julia_Amzn
Hi @Seller_W5x68REkFLThN, thank you for the slots. Unfortunately, I don't have information regarding your question. Please expect an invitation from the Verification Team.
All the best,
Julia.
Seller_W5x68REkFLThN
You say you understand me, but your solution is not enough to save my inventory inside. Why should I be the responsible of a systematic error, can you please support me?
Julia_Amzn
@Seller_W5x68REkFLThN, you have raised an issue regarding the verification process in your thread. I have forwarded this concern to the appropriate team. They will schedule a video call with you to address the matter.
Seller_W5x68REkFLThN
Yes again, there was no return to me again. If so they need to extend the time
Seller_W5x68REkFLThN
Now it is said that my inventories will be destroyed in 5 days in the e -mail that comes to me. It is said that the interview with me cannot be arranged and my inventory will be deleted inside. What a fair system should I apply to legal remedies, can you contact me?
respect
Seller_VkeqxVCKQTOqW
I have the same problem. My products will be destroyed after 3 days. Did you solve the problem? @Seller_W5x68REkFLThN
