How do I close a UK Seller Account as I am still receiving emails to update a credit card on my old UK Amazon Seller account that I closed 11 years ago when I emigrated from the UK. I have been trying to close my UK Amazon Seller account for over 11 years and cannot understand why this is so difficult for Amazon to action the account to be closed (there are no outstanding balances or any monies outstanding).

Amazon Seller help just tells me to go into Account Management and select Close Account but when I select this, it just opens the help screen that only lists general help on how-to-sell-items. Amazon Seller Support staff just tell me to re-activate my account by entering my credit card details.

This is beyond frustrating! I just want my account to be closed as of 2014! Why is this so difficult?

Hi,

As above, been trying to close my account, but not able to. I did the following, but didn't receive any email from Amazon at all. NO confirmation, or why it can't be closed.

Go to Settings and click Account Info.

In the Account Management section, click Close Account.

Fill in all the required fields and click Send to submit your request.

You’ll receive a confirmation email once your account has been closed, or an email detailing why your account can't be closed at this time and additional steps required.

Since it's dormant, credit card and bank account are obviously outdated.

Though the account was dormant, over the years, Amazon managed to "find" one of my inventory, return it to my account and it somehow got sold.... Resulting in outstanding balance in my account due to this. I do not wish to retrieve the balance as I'm unsure of the VAT implications. (I'm no longer VAT registered in the UK as I no longer sell in the Uk. I'm not a UK resident.)

Appreciate if anyone has any insights on how to just close this account without having to enter my credit card, bank account or any further VAT info. I simply don't have a company VAT to enter.

I cannot close my account because it has been 'deactivated by Amazon as I do not have a VAT number. For over A YEAR I have been telling Amazon that I am not nor ever will be registered for VAT as 1. I am not required to register given my previous turnover and 2. I have closed the business!

Amazon support have been ABSOLUTELY USELESS in relation to this matter.

Basically, they have said that unless I provide a VAT registration number they will not reactivate my account. I cannot provide this!

So, how do I get my account reactivated, my inventory returned and my account closed???

Furthermore I am unable to remove my credit card from my account and they are still charging me for storing the inventory I want returned!!

I have NEVER dealt with a more unprofessional company than Amazon!