Titles not able to be searched!

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_VjI0BvZiOIBQK

Titles not able to be searched!

Just started re working a product description.

Just out of interest I checked the title on mobile. Its not showing at all!

Even if I search part of the title with my brand etc.

When searching on desktop via the whole title only France and Spain (where it sells better still) are showing the item when I paste in the whole or part of the title. It’s not indexing at all.

Very strange. I have just opened a support ticket.

Any ideas why?

385 views
23 replies
00
Reply
0 replies
user profile
Seller_EJIX7rqDNQJi2

Does the title include any trademarked third party terms or brand names?

00
user profile
Seller_3u63TG7fpfnG6

they want you to advertise latest wheeze to drum up more fees

10
user profile
Seller_VjI0BvZiOIBQK

Thanks for the replies. When I search my full title name on app nothing shows (even when I search in the right category). When I search online on desktop nothing shows when I put in the whole title name, but when I change to sports category for search it does. This means I am mainly invisible. When I search for the number 1 search term I am not showing at all on Index checker on Helium10 software.

00
user profile
Seller_doGlODBPCqLJ0

Clear your catch in search history! Then reload your page and it will work.

00
user profile
Seller_VjI0BvZiOIBQK

When I search B00HWZUGH8 and seat as a search term nothing shows but if I select sports category and do the same it is showing. That means for people to find me they have to switch to sports category to do so (unlikely). When I did the same on mobile it got the same results. Also looking on X-Ray on Helium10 sales stopped on April 1.30

00
user profile
Seller_zWhFURNhcbesd

That trend looks exactly what a lot of others are saying on Amazon: nothing in the last month or so.

00
user profile
Seller_VjI0BvZiOIBQK

Lots of my products are able to be searched. To be honest I have about 150 ASIN’s on 5 marketplaces so 750 in total. It’s going to be a BIG job to check them all, but whats happening on this ASIN appears to be consistent with what you are saying.

Why these ASIN’s are suddenly becoming invisible is a mystery.

00
user profile
Seller_VjI0BvZiOIBQK

Seller support have just responded:

Dear Seller,

Greetings from Seller Support.

It’s Katie here, I hope you are well.

I have determined the issue with the visibility of the asin on the website and am currently working to resolve this.

Please bear with me, I will update once the issue has been fixed.

Thank you for your patience in this matter.

With warmest regards.

Thank you for selling with Amazon.

00
user profile
Seller_VjI0BvZiOIBQK

Just had a reply:

Dear Seller,

Thank you for contacting Amazon Seller Support.

I understand that you are having an issue regarding the searchability of the product with ASIN B00HWZUGH8.

Upon checking the details, I see that the product is having an adult flag and that is the reason the product is not being searchable.

Kindly know that I have contacted the concerned team and working with them to get this resolved this at the earliest. We will update you once further information is received.

We appreciate your patience and understanding in this regard.

Have a great day!

Thank you for selling with Amazon.

It’s a bloody bike seat cover !

00
Follow this discussion to be notified of new activity