Titles not able to be searched!
Just started re working a product description.
Just out of interest I checked the title on mobile. Its not showing at all!
Even if I search part of the title with my brand etc.
When searching on desktop via the whole title only France and Spain (where it sells better still) are showing the item when I paste in the whole or part of the title. It’s not indexing at all.
Very strange. I have just opened a support ticket.
Any ideas why?
0 replies
Seller_EJIX7rqDNQJi2
Does the title include any trademarked third party terms or brand names?
Seller_3u63TG7fpfnG6
they want you to advertise latest wheeze to drum up more fees
Seller_VjI0BvZiOIBQK
Thanks for the replies. When I search my full title name on app nothing shows (even when I search in the right category). When I search online on desktop nothing shows when I put in the whole title name, but when I change to sports category for search it does. This means I am mainly invisible. When I search for the number 1 search term I am not showing at all on Index checker on Helium10 software.
Seller_doGlODBPCqLJ0
Clear your catch in search history! Then reload your page and it will work.
Seller_VjI0BvZiOIBQK
When I search B00HWZUGH8 and seat as a search term nothing shows but if I select sports category and do the same it is showing. That means for people to find me they have to switch to sports category to do so (unlikely). When I did the same on mobile it got the same results. Also looking on X-Ray on Helium10 sales stopped on April 1.
Seller_zWhFURNhcbesd
That trend looks exactly what a lot of others are saying on Amazon: nothing in the last month or so.
Seller_VjI0BvZiOIBQK
Lots of my products are able to be searched. To be honest I have about 150 ASIN’s on 5 marketplaces so 750 in total. It’s going to be a BIG job to check them all, but whats happening on this ASIN appears to be consistent with what you are saying.
Why these ASIN’s are suddenly becoming invisible is a mystery.
Seller_VjI0BvZiOIBQK
Seller support have just responded:
Dear Seller,
Greetings from Seller Support.
It’s Katie here, I hope you are well.
I have determined the issue with the visibility of the asin on the website and am currently working to resolve this.
Please bear with me, I will update once the issue has been fixed.
Thank you for your patience in this matter.
With warmest regards.
Thank you for selling with Amazon.
Seller_VjI0BvZiOIBQK
Just had a reply:
Dear Seller,
Thank you for contacting Amazon Seller Support.
I understand that you are having an issue regarding the searchability of the product with ASIN B00HWZUGH8.
Upon checking the details, I see that the product is having an adult flag and that is the reason the product is not being searchable.
Kindly know that I have contacted the concerned team and working with them to get this resolved this at the earliest. We will update you once further information is received.
We appreciate your patience and understanding in this regard.
Have a great day!
Thank you for selling with Amazon.
It’s a bloody bike seat cover !