Seller Fulfilled Prime Performance
We are constantly getting warnings about losing the Prime badge due to mostly not using the recommended delivery i.e. Royal Mail but instead we use DPD as its a larger item.
Why firstly does Amazon not give us this option when it does on most orders with DPD? The orders this is happening to is Scotland, the Islands and Ireland. Can we turn off the delivery on these items so its UK Mainland only?
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Seller_ZJhFeE3tNKzfh
Do I have to ship Prime orders to off-mainland regions?
To participate in the programme, you must be able to ship Prime orders to England, Wales, Scotland, Northern Ireland, Isle of Man, and the Channel Islands. These regions are systematically integrated in your Prime template found in your Delivery Settings and cannot be removed; however, the delivery promises to each may differ.
In your Delivery Settings, you can set specific delivery times and delivery costs for your Premium Delivery to particular regions for non-Prime customers. If the order placed is to a region outside your Prime carrier’s coverage, you will need to use an alternative carrier to deliver those orders.