IP Complaint Received
Hi,
I have received a second IP complaint and my account is at risk of deactivation. by brand but the problem is they not the actual owner (its been rebranded as sometimes happens on Amazon).
I want to remove it the owner of trade mark is not responding what should I do.
Should I take the responsibility or appeal for it?
If I take the responsibility what will be the outcome will my account still be at risk of deactivation?
0 replies
Seller_7VbclcPFFRTnc
When you list on amazon you should be taking the barcode number that’s on the product and entering it in Catalogue - Add a product
If your item comes up, and the title, brand and description etc match , you list yours on the asin
Did you do that ?
Or did you just search for the title and pictures on the buyer page ?
Unfortunately as your product was incorrectly listed, you will only be able to get the violation removed if the brand owner retracts their complaint - which unfortunately is highly unlikely
