Customer deleted negative review, however order defect rate has increased
ForumsHomeDiscussions

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_ED6d6waHq7scR

Customer deleted negative review, however order defect rate has increased

Hi,

customer accidentally put 1 star review on seller, I contacted it, he deleted, however account is at risk now as order defect rate has increased. What can I do about it? Is there any chance that support could fix it?

29 views
1 reply
Fulfil Orders
Tags:Order defects
00
Reply
1 reply
user profile
Seller_EJIX7rqDNQJi2
In reply to: Seller_ED6d6waHq7scR’s post

It can take a few days until your metrics update and reflect the defect being removed.

00
Follow this discussion to be notified of new activity