Hi, I have created a UK based account, but somehow US account was also enabled or created which I was unaware of. Now Amazon is asking to verify the US account by a video call, so regarding that I have received an email to book a time for a video call for US account verification. I did fill the form with possible three dates and all the dates have gone, but I did not receive any email to confirm the time and a link for a call.

I did twice this step but no response. Is there anyone here can please guide me what I need to do next to get arranged a video call for account verification?

Kind Regards,

I have completed my video call verification but after some time amazon deactivated my account and amazon required video call verification again, when i open the link they say you have already completed your video call verification.

please tell me how i can complete my video call verification again?

Hi, I have created a UK based account, so regarding that I have received an email to book a time for a video call for US account verification. I did fill the form with possible three dates and all the dates have gone, but I did not receive any email to confirm the time and a link for a call.

I did twice this step but no response. Is there anyone here can please guide me what I need to do next to get arranged a video call for account verification?

Kind Regards,