A-Z appeal with Amazon Buy Shipping denied AGAIN
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Seller_EQ794bV84PYg0

A-Z appeal with Amazon Buy Shipping denied AGAIN

Amazon have yet again uphold their decision for it to affect my ODR even though I use Amazon Buy Shipping.

Please can someone help @Sarah_Amzn (Order number 026-5831641-4509168)

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Manage Buyer Experience
Tags:A to Z Claims
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JiAlex_Amazon
In reply to: Seller_EQ794bV84PYg0’s post

Hello @Seller_EQ794bV84PYg0

Following up on this thread, I am going to have a look. I am going to let you know once I have a response.

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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JiAlex_Amazon
In reply to: Seller_EQ794bV84PYg0’s post

Hello @Seller_EQ794bV84PYg0

I wanted to let you know, we got a response from internal team advising the ODR impact for this order has been updated. This means this order is no longer affecting your ODR metric.

Regards,

JiAlex

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