Hello,
All of my funds are in reserve at the account level and there has been no email on why that is happening. I contacted Seller Support for times, but there has been no resolution. I opened case ID: 15677489291, 15677064191, 15677012521; but only transferred, and there is no response from Amazon yet.
Despite new orders generating income, all funds continue to be held in account-level reserve, resulting in a consistently zero net proceeds balance.
My account was checked by the account health team and seller support team and there has been no issue with the account. All of the orders are shipped by FBA. Everything is normal with the account.
This unexpected delay and reserve allocation have caused financial strain on our business. We kindly request your assistance and guidance on resolving this matter promptly. Any advice or insight you can provide to help expedite the release of our payments and alleviate this financial burden would be greatly appreciated.
Thank you for your attention to this urgent matter. We look forward to your prompt response and resolution.
@Seller_SBIjJooGeXSQ6@Seller_37l8i4vuvugjG@Seller_F4AbbFj6ovBk3@Seller_OOVUXZLmb2UEH@Seller_QYS7Alex1XIw4@Seller_pAPBCLhysbW5T@Seller_4GjtS9k0cnHHv@Seller_fXQIQzsolCXuL
