Can anayone from amazon or all you kind experts help me please.

I am trying to verify my UK/EU selling account, I am a sole proprietor, I have provided bank statement for address verification which is in my name.

I have all the documents like my passport, Bank account statement, GST tax certificate, Import Export certificate, But still my account has been restricted and not able to complete verification..

I have checked carefully everything the address and name on my bank account it is exactly matching the address on Amazon account, but still they rejected it, i don't know why.

Can someone from the Amazon team or experts help me as what I am doing wrong?

Hi Sellers,

I am struggling in account verification, at the final stage, Amazon verification team has asked me to provide certified bank letter which should be signed and stamped, I've provided Monzo, Wise, and Lloyds banks letter They named "Letter for confirmation of bank details" but they were not accepted by Amazon stating they are not acceptable types, I do have my personal accounts in Halifax, HSBC & RBS , i've visited all 3 bank's branches personally and they said that kind of letter does not exists, They can only provide standard system generated bank statement of most recent dates with bank's monogram with out any signature and stamp.

Can anybody please help how to proceed for that certified bank letter?

Many Thanks.

I changed my bank account and was asked to verify the account with a statement or letter but for some reason amazon doesn't accept the documentation I provide and my account has been deactivated over this simple verification issue.

The error says 'This type of bank account document is not acceptable'. The document I provide includes all the relevant information asked by Amazon.

I'm an Irish seller with an Irish bank account. It looks like Amazon only accept bank statements from United Kingdom, Austria, France, Germany, or the US and only banks supported by Amazon currency converter for Sellers are accepted. So my bank isn't in that list of countries and it most likely is not one of Amazon's supported currency converter banks, so all advice on how I can solve this would be greatly appreciated.

Finally, Amazon US just asked me to verify my bank account and I used the same Irish bank statement and they accepted it, so there really is no reason for Amazon UK not to verify my account.

I recognise that Amazon is doing everything they can to combat fraud but in this instance their process has negatively impacted a genuine seller.

Could you kindly help me resolve, what should be a simple bank account verification issue? Thank you

@Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH