buybox issues
Although my account health seems to be fine in the UK, Amazon has taken my buyboxes for the last 30 days and my sales have been seriously restricted. I am suffering from this issue. I have also applied promotions to all my products. I still cannot understand why my buyboxes have not arrived. Can you help me, what can I do?
0 replies
Seller_ginKiclb01hvT
Hey. Are you able to give a little detail on what your "Other Policy Violations" are please, violating Amazon's Policies can cause you to lose the Buy Box
Seller_k2X0L9mVRT0pW
you’ve got 32 policy violations!!! Your account health is not fine!
Spencer_Amazon
Hello @Seller_iGyQyBSEEXuMg,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.
Regards, Spencer
