New Amazon Seller Account

Hi Everyone,

I hope this finds you all well this evening.

New seller here hoping to obtain a better response than I am able to receive from Amazon’s seller central help function. I recently opened a seller account and have received and delivered in excess of 160 orders to date via FBM methods. My account is listed as active however on the payment dashboard I have substantial sum of sales proceeds held in reserve.

I did not receive a payment at the first payment cycle. i put this down to being a fairly new seller however the sum of money held in reserve seems to be growing rather than appearing in my available funds. I have two questions really, do funds appear as available on the date specified by Amazon as the date the next payment is due to initiate for disbursement or should it be beforehand if all is ok with my account? My second qurey is, as a new seller on Amazon, is there a minimum period of time required to lapse before Amazon releases the funds? My understanding was that it should be every second week?

Hoping this makes sense to sellers who have more experience of the Amazon selling journey. My Initial opinion on the platform has been one of frustration. Any hints or tips would be much appreciated.

Thank you