Anyone have experience pursuing a claim against Amazon in the Small Claims Court?

Frankly, am fed up of being given the runaround on disbursement issues. 2 disbursements failed, had to chase Amazon to get them credited back. Added a different bank account (even though there was nothing wrong with the first) and saw a 1 pence test deposit successfully land from Amazon. Attempt a disbursement againt to this fully validated account, and it too has vanished into the void.

I have never had any issues like this with any other company, persistent failures to do simple funds transfers blamed on gremlins, the bermuda triangle, or the fact that the day the transaction was made ended in a 'Y'. Am just sick of it now, and I don't see any possibility of me ever getting anything more than that single penny verification deposit out of Amazon without taking some sort of legal action.

Anyone here gone the small claims route and how do you fare?

I use Amazon logistics, who provide a photo of the delivery. I am getting a lot of customers telling amazon that the parcel hasnt arrived.

Amazon then either tell me that i need to process a refund, or they give the customer a refund directly stating the customer hasnt recieved the item.

When I put in a claim it is denied because there is proof the item was delivered. the claim is automatically denied by the "bots", and when I appeal it is denied for the same reson by either a bot/human.

i have been keeping a log of these for a number of months to bring a small claims court claim

Does anyone know the address i should send the small claims court documentation too.

Thanks

P.S. SAFE-T never works

Amazon hold my fund more then 110 days, and mount is GBP 18788 as They says funds in your account will not be disbursed to you. This is a final decision made after reviewing the information you provided., so i have no option rather then go to UK small claim court. I contact Country Court small clam but they told me that I need Amazons address in UK to first write leather to they before Court action , Does anybody know if Amazon has Address in UK Office not wearer house.