This review is about refund process, should be removed.

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Seller_3zaT7Vu3pjTya

This review is about refund process, should be removed.

Hello @Sarah_Amzn,

Please check this product review, the comment translate into English is "The returned chair has never been refunded".

As we all know, that the refund process was handled by Amazon, this is out of our control.

And this review is not related to the product, is not a product review, and will not help other buyers. It should not be shared under our product, which is very unfair to our product and will have a very negative impact on it. Please help review and remove it. Thank you very much for your kindness and assistance.

ASIN: B0CF89KJ6F

Link of the review: https://www.amazon.fr/gp/customer-reviews/R2CJPN22I2QB/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B0CF89KJ6F

Comment of this review: Fauteuil renvoyé jamais eu le remboursement

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Seller_3zaT7Vu3pjTya

@ Jessica_Amazon_

Please help us to check it, this is very important for us.

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Maya_Amazon

Hi @Seller_3zaT7Vu3pjTya,

Maya here from Seller Forum Community.

Could you please share your seller support case ID so I can have a look?

Thanks!

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Seller_3zaT7Vu3pjTya

I'm not sure what the seller support case ID you mean, could you please tell us carefully.

We have the ASIN of this product and the LINK of this review. Hope these can help you.

ASIN: B0CF89KJ6F

Link of the review: https://www.amazon.fr/gp/customer-reviews/R2CJPN22I2QB/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B0CF89KJ6F

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Seller_3zaT7Vu3pjTya

You also can check this review in attachment

img
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Maya_Amazon

@Seller_3zaT7Vu3pjTya, thank you for your reply.

Did you open a case to flag this review and ask Seller Support to verify it and withdraw it if inappropriate?

Please let me know.

Maya

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Seller_3zaT7Vu3pjTya

Yes, I opened a case before and requested Amazon customer service to help delete it, but they said they wouldn't handle it. This is caseID: 9813286792

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Maya_Amazon

@Seller_3zaT7Vu3pjTya, thank you for providing the case ID.

I have just requested to review your situation. Once the review is complete, I will follow up with you. In the meantime, please feel free to reach out if you have any additional questions.

Maya

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Seller_3zaT7Vu3pjTya

Thank you for your help.

I'm waiting for you.

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