This review is about refund process, should be removed.
Hello @Sarah_Amzn,
Please check this product review, the comment translate into English is "The returned chair has never been refunded".
As we all know, that the refund process was handled by Amazon, this is out of our control.
And this review is not related to the product, is not a product review, and will not help other buyers. It should not be shared under our product, which is very unfair to our product and will have a very negative impact on it. Please help review and remove it. Thank you very much for your kindness and assistance.
ASIN: B0CF89KJ6F
Link of the review: https://www.amazon.fr/gp/customer-reviews/R2CJPN22I2QB/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B0CF89KJ6F
Comment of this review: Fauteuil renvoyé jamais eu le remboursement
11 replies
Seller_3zaT7Vu3pjTya
@ Jessica_Amazon_
Please help us to check it, this is very important for us.
Maya_Amazon
Hi @Seller_3zaT7Vu3pjTya,
Maya here from Seller Forum Community.
Could you please share your seller support case ID so I can have a look?
Thanks!
Seller_3zaT7Vu3pjTya
I'm not sure what the seller support case ID you mean, could you please tell us carefully.
We have the ASIN of this product and the LINK of this review. Hope these can help you.
ASIN: B0CF89KJ6F
Link of the review: https://www.amazon.fr/gp/customer-reviews/R2CJPN22I2QB/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B0CF89KJ6F
Seller_3zaT7Vu3pjTya
Maya_Amazon
@Seller_3zaT7Vu3pjTya, thank you for your reply.
Did you open a case to flag this review and ask Seller Support to verify it and withdraw it if inappropriate?
Please let me know.
Maya
Seller_3zaT7Vu3pjTya
Yes, I opened a case before and requested Amazon customer service to help delete it, but they said they wouldn't handle it. This is caseID: 9813286792
Maya_Amazon
@Seller_3zaT7Vu3pjTya, thank you for providing the case ID.
I have just requested to review your situation. Once the review is complete, I will follow up with you. In the meantime, please feel free to reach out if you have any additional questions.
Maya