My account has been in verification since 11th April and today is the 20th April and still not heard back from Amazon.

I have raised numerous cases but they constantly get transferred to the verification and they dont reply at all. I have money in account level reserve which cant be paid out until the verification is done.

I have submitted all up to date documents and everything is in order. I have also emailed the seller-verification-enquiry email multiple times but they fail to reply.

Is there anyone at Amazon that can help?

These are some the case IDs: 9813363412, 9803159692, 9801997232, 9803052852, 9801997232, 9771780802, 9741075002, 9700826862.

Thanks