I think I have the qualification to get a shopping cart, but I have lost the Featured Offer (buy box) all of my products(ASIN), please help me to solve this problem, thanks.

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Seller_NLYbG3zMkttKE

I think I have the qualification to get a shopping cart, but I have lost the Featured Offer (buy box) all of my products(ASIN), please help me to solve this problem, thanks.

Hello, @Spencer_Amazon

I am saddened to say that our shop has recently experienced a loss of buy box for all ASIN in the shop, and I hope you can help with a complaint to resolve it!

Let me begin by stating that we are fully entitled to use the shopping cart.

1. our account is in good health and our shop scores are high, 2. customer reviews and feedback on our products and shop are excellent and our shop and product scores are high, 3. we use FBA for shipping, 4. our products are reasonably priced and we have not had any significant price increases, 5. we have been selling over £4000 per day for the past month, 6. we are professional seller

However, in an accident we suddenly lost the entire shop buy box, and has been more than ten days without recovery, this has caused a great impact on our sales, the shop unit volume from the original more than 100 orders fell to a few orders a day, with the passage of time the impact is still aggravated, I'm very sad that this caused us irreparable significant losses, I earnestly request you to help us apply for the recovery of the buy box, we have been We have been abiding by Amazon's policies and hope to have a long term cooperation with Amazon, I hope you can help us deal with restoring our buy box! @Spencer_Amazon

I think I have the qualification to get a shopping cart, but I have lost the Featured Offer (buy box) all of my products(ASIN), please help me to solve this problem, thanks.

Here's the ASIN of our shop's lost buy box:

B0CRVFXD1C

B0CW5ZSY91

B0CN33R92X

B0CW1HSNZY

B0CTK1Z7C3

Your prompt attention to this matter is greatly appreciated, and we earnestly hope for a swift resolution to this pressing issue. Thank you for your understanding and support in ensuring the seamless operation of our business on the platform.

Warm regards,

@Spencer_Amazon

@Simon_Amazon

@Ezra_Amazon

@Winston_Amazon

YELLOW SISTER LIMITED

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Spencer_Amazon

Hello @Seller_NLYbG3zMkttKE,

I am Spencer with Amazon.

If you still have issues with the Buy Box, you can post your ASINs on this thread:

Lost Buy Box (Featured Offer) MEGATHREAD

Regards, Spencer

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