Incorrect information on listing
Hello,
I’ve had this issue a few times now and never get a reason or solution from Amazon. Because it deals with both UK and US marketplace, both say they are unable to deal with the issue which leaves me at a bit of a loss.
I have a clothing listing in my UK marketplace that is showing information for the same product in my US marketplace. There are photos, size charts, sizes, swatches and bullet points from the US listing all mixed in with the UK listing. Why is this and how can I stop it?? It has now happened to another listing I have in Germany, again displaying infomation from the US.
I have checked the backend of these listings and all is as it should be so I can’t edit anything. The US listing are also fine. Please help!
Thanks
0 replies
Seller_ae51e0CJoHqCX
Sorry I’m struggling to understand the issue and read it twice.
You have a listing that is showing the same information in the UK and US but it is mixed up. If it is the same product how is this mixed up?
Julia_Amzn
Hi @ THE_BIG_BLOOMERS_COM,
Thank you for reaching out to us!
Could you please clarify the issue, so we can give you support?
Are you referring to the same ASIN, which has listings in different marketplaces?
Kind regards,
Julia.