Issues with Items become Defective after amazon received in full with good condition

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Seller_0JmA6ej0BZF8R

Issues with Items become Defective after amazon received in full with good condition

Hello everyone

I face issue, After amazon receive my items at FBA they change some QTY from all skus to be Defective, After they receive the items in good condition, I raise a case to amazon support team since 15th Jan'25 and till today

They only response with General responses are not useful to anyone, Without tacking any action or compensate me for this items damaged by amazon team in the FBA center

Thanks

Case ID 10704619602

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