AMAZON LOOSE SHIPMENT

Anyone any advise? Amazon have confirmed they have lost 360 units of a product of one of my shipments, around £5000, been told i would get reimbursed just waiting on &#39;credit team&#39;. Never heard of a credit team, they have admitted they are at fault but now not replying to me and this is the CEO office.. never had this issue before. They have all documents and like i said, addmited they have misplaced/lost. Been over two weeks now and at my wits end loosing out because of cash flow. Pleaase help,CASE ID; ID 10543459072

Anyone any advise? Amazon have confirmed they have lost 360 units of a product of one of my shipments, around £5000, been told i would get reimbursed just waiting on &#39;credit team&#39;. Never heard of a credit team, they have admitted they are at fault but now not replying to me and this is the CEO office.. never had this issue before. They have all documents and like i said, addmited they have misplaced/lost. Been over two weeks now and at my wits end loosing out because of cash flow. Pleaase help,CASE ID; ID 10543459072

Hello <forums-mention id="b6b40a36"></forums-mention>This is Sarah with Amazon.I see that you have already created a thread regarding this topic.I will be closing this thread as a duplicate of <a href="https://sellercentral.amazon.co.uk/seller-forums/discussions/t/b3401b73-cc08-4269-accd-5329d9b07fa5?postId=f54190a0-5a1a-437e-a36c-19baa9f821e8" target="_blank">Please someone help, I&#39;m at my wits end and my mental health is going because I put all into this and have a family to feed and bills to pay!</a>Kind regards,Sarah.

AMAZON LOOSE SHIPMENT

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Sarah_Amzn