Does anyone use handling times in each product?

Has anyone noticed these have all disappeared?

I have 2 day handling on all listings and they are now blank. Anyone else had the same issue?

Hi everyone

We have a frustrating problem. We need to set some longer handling times on some products, say 5 days, and Amazon appear to just be ignoring it, resulting in a load of "late shipments" from us. I've checked the listing in manage inventory, opened it up, and the handling time is correctly showing as 5. However, when I search for the product as a customer, the delivery date being given is for 2 days handling time. Likewise when our orders for the product come in, the promise date is too soon and we are inevitably shipping them "late".

Has anyone had something similar? I'm really not sure what else to do other than set the handling time. It isn't everything, some of our products are picking up the handling time we have set, others are ignoring it.

We don't have the new automatic shipping turned on.

Thanks in advance for any help.

i tried to ask my query via seller support , but they are giving answer with different track , i dont understand how to deal with if no one is here to check back end services ?? can anyone finid same problem as they are not supporting to find solution of payment,loss inventory,return product , fees , i really very much tried.