Amend Age Range on Product listing

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Seller_BrFJM4JRKKy9F

Amend Age Range on Product listing

Hi there,

I set up a listing.

The age range says ‘Child’ when it needs to be ‘Adult’

Does anyone know a simple way of changing the product details? Have tried opening a ‘case’ but I get a standard reply of create a new ASIN etc.

Many thanks

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8 replies
Tags:ASIN, Listings
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Seller_esvgLzKXw2YAl

Can you not just edit the listing itself?
I would suggest that you also check you have listed in the correct category.
For instance, if it’s for child’s clothes, when the listing in actual fact is for adults, you probably won’t be able to change it.

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Seller_BrFJM4JRKKy9F

Hi Neil,

Really appreciate you getting back.

Yes the product is listed in the correct department as it were however it has listed as ‘Kids’ and I need to change this to ‘adult’. I have tried opening various ‘cases’ for help however I just get the automated ‘Cannot change certain info’. I’ve even submitted photos etc again same automated response. Any advice would be welcome Neil,
Cheers

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Seller_tRuvBEHDedp4q

When you say setup a listing do you mean you created a brand new product in the Amazon catalog or you searched for your item and created an offer on an existing product?

If the former you should be able to make changes.

If the latter then I bet you are stuck in the usual case where only Brand owner can now make changes. This often happens and I have never found anyway to get round it. I have lots of items listed under wrong brand, wrong colour, wrong size, even wrong category - but because I am not brand owner I am unable to make the required changes.

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