Hello fellow sellers,

I'm encountering error code 5885 while trying to list a product on Amazon. The error message states that I cannot modify the product detail page or add offers on another seller’s generic product. I've tried following Amazon's guidelines but am still facing issues. Has anyone else experienced this, and if so, how did you resolve it?

I believe I’m compliant with Amazon’s policies, but I'm still unable to list the product. Any help would be greatly appreciated.

Thanks in advance!"

I’m trying to restock an existing Asin in my inventory, and add some new ASINS in the health and personal care category. However any items within this category come up with the following gated message:

“Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)”

I’m trying to list NEW stock but there is no way to get around this. Is this a glitch or am I missing something and this includes new too? It happens on ANY health and personal care items. I’ve tried several!

Any help gratefully appreciated!

I sell greetings cards and if an exact item from this brand is listed this is OK because I can list the same product, however, I have new lines which are not listed on Amazon. I have filled in all the forms and answered all the questions to what they require, but every day since been the approval to list, it will not let me list an item from the brand. Screenshots are sent daily of the messages that I receive and the "listing Authorisation People" can't understand why this is going in circles so far for 20 days now. Can anyone help? Has it happened to you?