SFP First time quick question
After many issues getting Amazon Buy shipping sorted out, with problems at both RM and Amazons end that took 2 months to sort out, we are finally dipping our toe into the SFP pond.
I added a single listing initially, just to make sure everything was working correctly. I set the Nationwide Prime shipping settings to free for everyone for standard shipping, and 1 & 2 day shipping as free for prime customers and £3 extra for non-prime customers (because obviously we aren’t sending out next day for free to non-prime customers too!).
I added the item to SFP by altering the shipping template to the Nationwide prime one. After about 20 mins, all the shipping dates changed confirming the new template had taken over. However, it shows as free shipping for everyone as standard and is £3 for express, regardless of if you have prime or not.
I get that the prime logo wont show while I am in the trial period, but surely Prime customers should be seeing this as free next day (or 2 day depending on geographical location) and non-prime should be seeing it as free, with an option of £3 to upgrade to next day.
Who wants to be first to tell me what i did wrong? 
Seller_7VbclcPFFRTnc
They’ll all come through with the prime logo next to them
Under Customer option column it will say One Day if they are prime members , or non prime members who have paid extra
These must be sent Tracked24, DPD or Evri next day
The orders from non prime buyers on standard shipping will show as Standard orders and can be sent on a regular service - as long as it meets the EDD but still has to be bought from buy shipping ie CRL
17 replies
Seller_SLt0K04c8itt6
If you are logged in under you account you might not see it.
Seller_lyUF34znaGncK
I’ve been SFP for a while now and the Amazon quoted delivery dates seem just random. Basically they will show anything from next day to next year and will make you ship next day regardless.
Seller_tRuvBEHDedp4q
I believe until you are fully onboarded onto Prime and fulfilled the criteria, your products will be seen as you say - but you have to fulfil as if they were all Prime Next Day orders.
Once onboarded then you get the Prime badge and I think the £3 charge for Prime customer Next Day delivery will disappear. Its all a misnomer anyway - as you have to send SFP Next Day for Prime customers even for standard orders - so the One Day settings are irrelevant
Seller_yr4TlcuTjThYJ
So, I think I understand… what you are saying is, that Prime customers will essentially be treated as super fast delivery regardless of what they click, only they currently are not being shown that because we are on trial. However, if a prime person buys it, even as standard, the order will come through behind the scenes to us as a prime order and that’s what we are being tested against.
Once we pass, we get the badge, but the 1/2 day expedited thing is meaningless because the prime customers get it faster whether they click on that or not… right?
Seller_7VbclcPFFRTnc
Yes. All orders for that sku will now come through on prime shipping
So you’ll need to ship one day orders on a next day service , and standard orders on standard shipping
All (well over 98%) need to have shipping purchased through amazon buy shipping
All need to be shipped same day before the cut off - including whichever weekend day you stated in shipping settings on weekend operations
Seller_yr4TlcuTjThYJ
Just to double check… only orders for that SKU by a Prime customer would come through as prime and orders for that SKU from a regular customer would be standard… that right?
Seller_7VbclcPFFRTnc
They’ll all come through with the prime logo next to them
Under Customer option column it will say One Day if they are prime members , or non prime members who have paid extra
These must be sent Tracked24, DPD or Evri next day
The orders from non prime buyers on standard shipping will show as Standard orders and can be sent on a regular service - as long as it meets the EDD but still has to be bought from buy shipping ie CRL
Seller_yr4TlcuTjThYJ
Perfect, thats how we figured it would be once the penny dropped.
Thanks for your help all!
Seller_tRuvBEHDedp4q
Although the above is true - do not forget you have already built into price the Tracked24 shipping charge. Non Prime customers do not get it cheaper. So you may as well send them all Tracked24 anyway and forget trying to sort out the Prime and non-Prime customers.
Ok you could save a little if you did the sort - but its a lot less hassle if you just sent all Prime order as Tracked24
Seller_7VbclcPFFRTnc
They can easily be filtered but I suppose if you send more tracked, it may help reduce your contracted price
Seller_lyUF34znaGncK
And what you have to look forward to is that Amazon sooner or later will force you to use EVRI.
