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Lost All Featured Offer Elligibility
It has been three weeks since we lost ALL Featured Offer Eligibility (all the items we sell with no exception)
We contacted Seller Partner Support and were told to:
- • Provide great customer service
- • Ensure product authenticity and quality
- • Prevent chargeback claims
We have 0 issues to fix in these areas. Our Account Health is also great. Pressing further, we were told to provide external URLs showing our prices were competitive. Eventually, we were told "featured offers are assigned by our system by taking different factors into consideration."
If the account health and all other factors mentioned by Partner Support are already great, what else can we improve?
CASE # 1680749155
@Manny_Amazon, @Nano_Amazon, @Jon_Amazon, @Roberto_Amazon, @Cooper_Amazon, @Josh_Amazon, @Rose_Amazon
4 replies
Seller_U7F1M2MccJSJA
Will appreciate if a mod could help. Thanks.
Manny_Amazon
Hello @Seller_U7F1M2MccJSJA,
At this time, I have initiated an internal review of your Featured Offer Eligibility for the products mentioned in case 1680749155. I won't be able to give details on the results but I will indicate when the review is complete.
Regards,
- Manny
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