Hello,

A year a go I signed up to a programme amazon was running for new sellers

I was assigned an account manager when I started my Amazon selling account

The programme stated I would receive free account support and ppc support for the first year

There was no charge for this but I would be expected to spend at least £4000 a month on PPC which we agreed to

After several months going back and forth with Kiema we were advised to send in stock

I explained I would have to pay £50,000 for the stock and was told it would be a worthwhile investment so I did

I received the stock and was getting ready to send it in when all emails I was sending to Kiema started to bounce back

I contacted customer support originally in August and have been in constant talks with them since trying to get back in contact with kiema

I had been given an email address to contact - amazon-businessadvisory@amazon.com - but after 2 weeks Im still waiting on a response.

I have spent £50,000 on stock based on Amazon employee's advice and have now been left on my own with no help from Amazon

I need a new account manager so we can get this sent in and the company start selling some of this stock

I have been left high and dry with no support from Amazon after spending so much money

I need some help from you all regarding who would be best to contact regarding this.

If anyone has any ideas whatsoever please give me a heads up

Hi everyone,

I've had an account with amazon for 3 months and 100% of my funds are tied up in the account level reserve, I've now dried up any funds for stock purchases for the business and amazon support have not got back to me about the issue after contacting for over a month.

My deposit account is showing as verified and my account health is good, so I'm just wondering if anyone can think of anything on my account that might not be valid that I can easily fix to get this resolved.

I'm at a lose end as I'm running dry on almost all my inventory.

Kind Regards

discussion.

Any reason why my seller account set itself up in US instead of UK?? They also said it was $39.99 but have charged me $50! Not a great start at all...

Any help would be appreciated. Thanks