Hello everyone,

I’m reaching out to see if anyone has experienced a similar issue or has advice on how to proceed.

My Seller Central account was recently deactivated due to a supposed violation of the "multiple accounts" policy. Amazon Support informed me that my account is associated with another account named "SupremeSeoul," which I don’t recognize and have never managed or had access to.

In my appeal, I listed all previous accounts I managed while working at past companies to clarify any possible misunderstandings. However, Amazon has requested documentation proving I previously owned or had rights to “SupremeSeoul” but no longer do, which is challenging because I was never involved with this account.

Has anyone else faced a similar situation? Are there alternative ways to prove my lack of association, or any additional documentation that might help resolve this?

Any insights or advice would be greatly appreciated. Thank you in advance for your help!

Best,

Gary

Hello everyone,

I need some advice and insights regarding a frustrating issue I am facing with Amazon. My account has been deactivated because Amazon claims it is related to another account. However, I have no connection or association with this account.

Despite my efforts to appeal and provide evidence that I have never owned or managed any other account, Amazon keeps insisting on the deactivation without providing concrete evidence to support their claim. Each time I contact them, their response is the same – that my account is related to another account.

Interestingly, my account health dashboard shows zero policy violation warnings, yet my account remains deactivated due to this alleged relationship. I have repeatedly asked Amazon to show the basis for their accusation but have not received any substantive response. Whatever I send to them, they keep answering the same thing.

I am reaching out to this community to see if anyone else has faced a similar issue and how they resolved it. Any advice on how to navigate this situation or contacts who could assist would be greatly appreciated.

Account was Deactivated on 14th June 2024 due to link with my Ex Employee Amazon account. All documents were submitted but account still not activated.

However my appeal status is in REVIEW since 2 July 2024 and and every time I do follow up, I am told we cant give time frame for INTERNAL REVIEW completion and I have to wait.

Due to this ongoing review, my FBA inventory is approaching AUTO REMOVAL deadline.

Has anyone faced such situation?