How do they get away with it?
As the title suggests, I’m sitting looking at an item that has just been delivered by FBA and wonder how on earth
A/ the seller gets away with this sor tof thing and more importantly
B/ how on earth Amazon don’t pick up on these thing s when booking in FBA items.
This was purchased as “NEW”. The FNSKU (Sellotaped to the box - arrgghhhhh! WHY?) states “NEW” and the page obviously stated “NEW”.
I bought both of the remaining items the seller had. One was just delivered and the other is being delivered tomorrow, presumably from a different warehouse.
I get this could have happened in the warehouse but my reply to that is the seller should have sent in a box - I do.
There is no reason for the Walmart $7.95 retail sticker though.
The pictures tell the rest of the story. I’m sure we’d all get a policy warning for selling used as New if we sent in like this. Not that any of us would be so cheeky / unprofessional.
Why?
How?
WHY?
0 replies
Seller_EHYOwAkoZV3Hb
I believe that Amazon relies on feedback from customers. There are no checks incoming, why should there be. The operatives just scan a code and put the items on the shelves, put very simply.
But as complaints come through, whether they are actual complaints or reviews, the automated actions begin.
I do disagree however regarding sending the package into Amazon in a box tough. This is what we pay Amazon to do. But if the seller threw the item loose in a big box and it got damaged on the way to the FC, that’s another story.
Seller_qZO3ZCjoBXEeL
Why would it flag at booking in? Amazon’s job isn’t to Q/C every consignment - indeed I think FBA charges would be considerably higher if Amazon performed a quality check of every item.
Obviously the seller shouldn’t get away with it - that is what feedback is for.
