Where have seller support gone?
Hi There,
We have an issue with one of our LTL shipments. Used Amazon partnered carrier. For the first time rather than this being UPS it was booked with Kuehne + Nagel on the BOL.
Kuehne + Nahel never showed on the collection date so we contacted them direct with all the info and they have stated amazon never sent them the shipment info and to contact seller support to send it over.
This was over 2 days ago, I've had no reply from support & the shipment is really urgent. I have tried seller support call back & chat function and both don't seem to be working??
Anyone else having a similar issue with support functions just not working?
Thanks
Martin
8 replies
Winston_Amazon
Hello @Seller_zbDbRzGhQIGbP,
It's been a day but have you managed to get in contact Seller Support since then?
Seller_5FDXsxtR9c2zC
Where have seller support gone? where they ever really there??????? You will get much more help on the forum than SS will ever give you
Seller_KBCvmRKLx6ft0
I don't remember a time when Amazon seller support functions were ever working.
Winston_Amazon
Hey @Seller_zbDbRzGhQIGbP,
Any updates on this?
