@Seller_DNQGSsdC7DccM@Seller_Huz6FT08OxHAR@Seller_hnDMgUKxMh1V4@Seller_gAhPNiLrkfTcr
Dear Amazon Seller Support,
I hope you are well. I am reaching out to request the removal of negative feedback left on our account, as it appears to be a product review rather than seller feedback.
Order ID: 203-3848657-3931519
Feedback Given:
"The face mask was too liquidy and when I opened the sachet, it went all over me and my clothes. It shouldn't be in that condition as I've bought it on many occasions, so I obviously want a refund as I feel the product was a dud."
Reason for Removal:
Amazon’s feedback guidelines state that product reviews should be left on the product page, not in seller feedback. This comment is solely about the product’s condition and quality, not our service as a seller (e.g., shipping, packaging, or communication).
Since this feedback is unrelated to our fulfillment or customer service, we kindly request that it be removed from our seller feedback profile.
Thank you for reviewing this request. Please let us know if further information is needed.
Best regards,
TNP
