Trademark infringement Help

Hi guys, if you could please help me this would really help,

I checked my emails this morning and received this email,

'Hello,

We are contacting you because we received a report of trademark infringement on the product detail page associated with one or more of your listings. Sellers on Amazon.co.uk are not allowed to use trademarked terms in a way that might lead their product to be confused with a different trademarked product.

Please modify your product and product detail page to ensure they do not infringe on the trademark of the rights owner listed below. Once this is done, email us at notice-dispute@amazon.co.uk.

Examples of unacceptable terms:

– “AmazonBasics speaker charging cable.” AmazonBasics is trademarked by Amazon.

– “Wireless Amazon speaker for laptop.” Amazon is trademarked by Amazon.

– “Cable similar to Pinzon.” Pinzon is trademarked by Amazon, and we prohibit the use of “similar to.”

Examples of acceptable terms:

– “Cable for charging AmazonBasics speaker.” The cable is not created or sold by Amazon.

– “Wireless speaker for laptop, compatible with AmazonBasics.” The speaker is not created by Amazon.

– “Basic cable works with Pinzon.” The cable is not sold or created by Pinzon.

To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help.

ASIN:B00KWADZY6’

---

I only listed the item 3 days previous as there were only another 2 sellers selling the same item that was available in a well known UK toy store.

i replied to this email stating that i had immediately deleted the listing and then I received this email below, but I have deleted the item and I never edited the products title / description or anything apart from clicking ‘sell yours’

'Hello,

We cannot accept your appeal because the content on your product detail page has not been modified to exclude infringing content. Please provide the following information so that we can process your appeal.

Please edit the product detail page so that trademarked terms do not lead your product to be confused with a different trademarked product.

Examples of unacceptable terms:
– “AmazonBasics speaker charging cable.” AmazonBasics is trademarked by Amazon.
– “Wireless Amazon speaker for laptop.” Amazon is trademarked by Amazon.
– “Cable similar to Pinzon.” Pinzon is trademarked by Amazon, and we prohibit the use of “similar to.”

Examples of acceptable terms:
– “Cable for charging AmazonBasics speaker.” The cable is not created or sold by Amazon.
– “Wireless speaker for laptop, compatible with AmazonBasics.” The speaker is not created by Amazon.
– “Basic cable works with Pinzon.” The cable is not sold or created by Pinzon.

– Proof of product authenticity (e.g., invoice or Order ID). Please ensure that your proof of authenticity includes an invoice or order ID. It must clearly prove that your products do not infringe on the intellectual property of the rights owner. Please send this information, any other documentation, and a list of impacted ASINS to notice-dispute@amazon.co.uk.

ASIN: B00KWADZY6
Complaint ID: 5200941992

To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/external/201361070).

If you believe an error took place, please send an explanation and supporting information to notice-dispute@amazon.co.uk.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-investigate@amazon.co.uk.

You can learn more about your account health in the Performance section of Seller Central (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa).

We look forward to hearing from you.
Sincerely,
Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk’

If you could please advise me on what to do that would be much appreciated,

Thanks in advance
James