I found out that Amazon added some product information, that information it's incorrect and describes my product incorrectly. I can't edit it because I don't see these attributes added by Amazon. I don't want open query for each product because I have lots of them but when Im contacting Amazon they asking me in email to provide ASIN, what is wrong and screnshot. Why I must waste my time when Amazon made this mess?

I have been trying to close my deactivated account many times the past few years without succes. I have to reactivate it before i can close it, but in order to do that I have to upload my "VAT numbers" which I no longer have access to since I closed my company long ago.

Is there any way around this problem? Could I get an amazon employee to directly close my account for me perhaps? (since it is obviously impossible for me)

The reason this concerns me is because I have been receiving bills for storage fees ect. but I thought it would cost me nothing to deactivate my account, which was my reason for choosing to deactivate instead of closing my account in the first place. I feel stuck in continuous unnecessary payment without a way out, since the chatbot for help with amazon issues does me no good (trust me I have had the same outcome with trying different things like 30 times I think).

Best regards Jos

Received the email a few weeks back:

"Dear Seller,

The purpose of this email is to inform you regarding the launch of a limited four-week pilot for Quantity Discounts by Amazon, which is a new feature within the Discounts Provided by Amazon program you are already enrolled in. This program is one of the many ways Amazon works to provide customers with value and ways to save. The Amazon funded quantity discount may apply to some selected products, that are shipped by Amazon and sold by you, when customers buy multiple units of a single product during a single order, using quantity selector on the product detail page, or during checkout.

This program can benefit both customers and sellers because it offers customers another way to save, and sellers retain the same proceeds as they would for their non-discounted price. However, if you would like to opt out, reach out to Selling Partner Support to remove your selling account from participation. Please note that it is in Amazon's sole discretion to specify products included in this pilot and Amazon may cancel this pilot program at any time and decide whether or not and when to launch/continue Quantity Discounts by Amazon after the pilot period. For more information and FAQs, visit the seller help page."

Had a check, but can't see any threads about this yet.

Double checked some things with support to clarify how it functions with refunds.

Basically the scenario I floated was a customer buys two products that would normally cost £10 each, receive an Amazon funded £1.50 discount, so ppi ends up as £8.50 to them, then they return one of the two for a refund. My question was , what will the refunded amount be?

The answer was what I imagine we'd all expect; the customer would be refunded what they paid for the item returned, meaning they would be refunded the £8.50. As a result, the customer has bought an item for £8.50 that would otherwise have cost them £10.

Basically, this scheme incentivises buyers to order multiple of an item in order to get the discount, then return the ones they don't need, costing the seller money. Is anyone else concerned about this?