Hi Amazon Concern Team @Seller_z3k8APxGfbQEK,
This is an urgent matter.
We have downloaded all the tax invoices from the Amazon VAT Transaction Report, and the amount we calculated is £282,018.90. We received the "Final tax liability assessment for unpaid UK VAT" on May 28, 2024. Amazon stated that we need to pay historical VAT of GBP 265,818.93.
As Amazon started mandating the payment of VAT services from 2021, the TAX_COLLECTION_RESPONSIBILITY in the AVTR should be changed to Marketplace, and the amount should match the GBP 265,818.93 you provided. However, the report we downloaded shows that the value of Marketplace is 0.
Please provide the EXACT amount of tax paid by Amazon so that we can request a refund from the UK Government.
Previous Case ID: 9864179762/9844059912/9856544392
Despite this, we keep receiving replies stating:
"Hello,
Thank you for contacting us about your seller account. Your case has been transferred to the specialized team, and you will receive a response within the next 72 hours.
Sincerely,
Seller Performance Team"
We urgently request the information from the specialized team the concern team transferred. Waiting for another 72 hours is not feasible.
