All of my listings lost Buy Box
Hello @Glenn_Amazon @Cooper_Amazon @Atlas_Amazon
I see that you try to help in here regarding the "Buy Box" issue.
Kindly if you can take a look please .
We lost all buy box suddenly and and have no idea what caused it.
Nothing change, we lost buy box on these items even though we are the only seller of the ASINs.
Case ID: 15898533801
It's emergency and important for us, we really need help.
Thank you!
2 replies
Josh_Amazon
Hello @Seller_8DA7IxFnWKJnJ,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with losing the featured offer on your account. Thank you so much for providing all the information and the case ID. I have reviewed the case and I was able to gather the necessary details to escalate this to our internal team.
Please wait with me until I get a response from them so I can get back to you soon with an update. In the meantime, please refrain from creating new cases related to this same issue.
Kind regards,
-Josh
