Pending Amazon Action
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Seller_mBpoaj6Zc72ay

Pending Amazon Action

Amazon acknowledged items were lost inbound and shows we are reimbursed for that, however total says 0. (Instead of the price of the item * the quantity)

We replied on the case log and followed up but we haven't received any response for many days.

The case says "pending Amazon action" and it says there for a while.

Please advise.

Thanks

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Tags:Lost shipment
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Dominic_Amazon
In reply to: Seller_mBpoaj6Zc72ay’s post

Hi @Seller_mBpoaj6Zc72ay,

Dominic from Amazon here happy to try to help with this! Can you please provide me with the case ID you are referencing in your original post?

Best,

Dominic

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