I was signed up to a professional seller plan without my knowledge. I cancelled the account straight away and was advised to wait until the 30 day period had ended and not use the account.

I did this around 2 weeks ago (Case ID 10391722812) and yet to have any update other than it was transferred. Is there anyway I can chase this up? Amazon support it usually so good but i'm really struggling on this one.

As my account is deactivated the only support case I can raise is the attached so stuck in limbo a bit i feel.

Hello everyone I need your help, about 2years ago I opened an account on Amazon and my account was activated, but around a few months I noticed that my account had been deactivated without a reason I tried to solve the problem if any but nothing happened I tried to contact amazon service but no answer and before that my account was active, this time my account has been deactivated, if you guys have any solution, please let me know.

So we had our account de-activated back in August 2024, which is obviously now 5 months ago.

Amazon stated they needed additional information on the beneficial owners of the business.

We provided this the day after they requested it and our account STILL hasn't been re-activated 5 months later.

I've been on to the live chat time after time and all they say is 'Still under review". This has been going on for 5 months now.

My question is. Does anyone know if this is normal to take this long or has it got that long now that we mayaswell just give up any hope of being able to sell on Amazon at this point?