My seller account got deactivated
hi, i have been running my account for months now. there were a few violations month ago. however i ave solved those violation a month ago after i had got an email saying my account have high risk getting suspended due to those violations. once i clear these violations and have it moved my account health turns normal as color green. and yesterday i suddenly received an email saying my account got deactivated without any early waring. trynna see if there is anything that i didn’t aware of. if there is any help we can get from this community.
below is notification that i received:
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed.
Why is this happening?
We have taken this measure because all sellers are expected to adhere to the Seller Code of Conduct when listing products on Amazon. For more information, please review Amazon’s policy regarding the Seller Code of Conduct: (https://sellercentral.amazon.com/gp/help/external/1801).
What happens now?
Your account will remain deactivated, and we may not respond to further emails about this issue.
6 replies
Seller_fsNHBXJZNVJpE
It means you have repeated violating Amazon policies, after you have been warned, and they are tired of it. So spend some time going through seller university and especially learn about what, where and how to list, or NOT to list.
Desi_Amazon
Hello @SOLE_SUPPLY_INC,
Desi from Amazon here to assist.
From you post I understand that your account has been deactivated for violations of the seller code of conduct.
Section 3 deactivation types do not come with additional information regarding the reason. The only thing you can do is review the seller code of conduct to determine if you have engaged in any of the behavior that is against policy.
Your notification does not indicate that there is an appeal path. If you believe that you have acted fairly and in accordance with policy, you may submit a dispute through your account health dashboard.
Please let us know if you have any other questions. We are looking forward to assisting you.
Regards,
Desi
