Hello Bryce, what happened to the RDU4 warehouse?

My shipment FBA18PGN5DVS has been delivered to this warehouse for 7 days, but it has not yet been registered for receipt. Can you help me? The efficiency of this warehouse is too slow

I created a shipment on May 21, 2024, with the ID FBA181JGW3LR. The shipment, referenced under Amazon ID 5ZJSUMI, was delivered on June 3, 2024, at 10:18 PM. However, as of today, Aug 2, the status of this shipment has still not been updated to "checked in."

I contacted Amazon multiple times regarding this matter. First, they were saying, “all units shipped in the shipment will be completely received and added to your inventory within July 16, 2024.” On 7/17, no movement. I contacted Amazon again. They said, “Jul 31, 2024, then your shipment will be eligible for investigation.”

On 7/31, I tried to open an investigation. They said I can’t. “Based on our records, the estimated minimum and maximum receiving date of your shipment is 2024-08-24 and 2024-09-16.”

I’m so fed up with this. This delay is unbelievably unprofessional and has significantly impacted my business operations.

Would greatly appreciate any advice. Best of luck to all.

My last shipment FBA STA (01/16/2025 01:06)-SBD1, FBA18SFWB6QN, 2E5D6L6K went from delivered to receiving in one day. The same for shipment: FBA STA (01/08/2025 00:31)-SBD1, FBA18RKWQ2GK, 7KXQQHIG

Shipment: FBA STA (12/28/2024 15:08)-SBD1, FBA18Q4BX60Q, 8N69I8FT - delivered status for 17 days (now 18).

What do I get? A form email!

Due to a higher volume of shipments, you may experience longer than usual receive times.

SINCE THIS WAREHOUSE IS CURRENTLY RECEIVING SHIPMENTS IN 1 DAY THE ABOVE CAN NOT BE A CORRECT WHY THAT WOULD RESOLVE THIS SITUATION OF SOME SHIPMENTS BEING PROCESSED IN 1 DAY AND OTHERS JUST SITTING FOR 17 DAYS! THE CORRECT WHY NEEDS TO BE FOUND!

Upon careful review, the trailer with your shipment has arrived at an Amazon Fulfillment Center. If the shipment's inventory is not received by Feb 13, 2025, then your shipment will be eligible for investigation.

This tells me nothing. So the trailer was delivered. Has it been processed and my box was missing, or is the trailer just siting ignored in the yard etc.

THERE IS SOMETHING WRONG WITH YOUR PROCEDURE AND YOU WANT VENDORS TO WAIT A MONTH BECAUSE YOU HAVE NOT FOUND THE CORRECT WHY AND DO NOT WANT TO HANDLE TOO MANY INDIVIDUAL COMPLAINTS SO JUST WAIT A MONTH. THIS IS NOT OK.