FBA shipment delivered for over 60 DAYS STILL not checked in

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_PTYCYAAMFZXmS

FBA shipment delivered for over 60 DAYS STILL not checked in

I created a shipment on May 21, 2024, with the ID FBA181JGW3LR. The shipment, referenced under Amazon ID 5ZJSUMI, was delivered on June 3, 2024, at 10:18 PM. However, as of today, Aug 2, the status of this shipment has still not been updated to "checked in."

I contacted Amazon multiple times regarding this matter. First, they were saying, “all units shipped in the shipment will be completely received and added to your inventory within July 16, 2024.” On 7/17, no movement. I contacted Amazon again. They said, “Jul 31, 2024, then your shipment will be eligible for investigation.”

On 7/31, I tried to open an investigation. They said I can’t. “Based on our records, the estimated minimum and maximum receiving date of your shipment is 2024-08-24 and 2024-09-16.”

I’m so fed up with this. This delay is unbelievably unprofessional and has significantly impacted my business operations.

Would greatly appreciate any advice. Best of luck to all.

30 views
6 replies
Tags:Lost shipment
10
Reply
6 replies
user profile
Topher_Amazon

Hi @Seller_PTYCYAAMFZXmS,

Have you opened any cases with Seller Support I can look into for further details to see if I can escalate at all?

Topher

10
user profile
Seller_HSlpVkN0A3bZi

BRO I AM FACING THE SAME PROBLEM THEY ARE GIVE SAME COPY AND PASTE REPLY

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_V9D8c8MypLel0
user profile
Seller_NV1Ogn5mp8Um8
in New Seller Community group
user profile
Seller_zTyUBb68BXYeN