Unbelievably poor customer service

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Seller_EaFz44tWgAtWK

Unbelievably poor customer service

I opened an individual account a number of years ago and sold a single cushion from my loft. Unbelievably, Amazon decided that my account was misclassified as not being an individual account (sounds like profiteering to me) and deactivated the account.

Despite trying to provide proof to the contrary with the single sale and nothing else listed, the account has been deactivated and it is impossible to contact anyone. All I want to do is get the account closed down as this whole operation seems a farce.

We normally say Let the Buyer Beware - here is it Let the Seller Beware!

I hope others have a better experience!

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Simon_Amazon

Hello @Seller_EaFz44tWgAtWK,

Here Simon from Amazon, happy to try to help.

As your query is related to Account Health, I will redirect your case to the team.

Please note that in order to close your account, you will need to reactivate it first.

The team will assist you with that, so please expect a communication from them.

Best,

Simon

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Ash_AMZ

Hello @Seller_EaFz44tWgAtWK,

Ash here to assist. It has been understood that you need help with your account reactivation.

To help you better, kindly share the deactivation notification over this thread.

Please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.

Regards,

Ash.

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