Ups shipment problems please help
Hi, have 3 boxes to ship by UPs, one is being picked up tomorrow although it is not coming up on the list (is this because i have marked it as shipped already?)
The other 2 boxes keep coming up on UPS as an error with the tracking number although I have already paid on Amazon. I have tried for the last 4 hours to get these 2 parcels to get picked up by UPS to no avail.
0 replies
Seller_DROodOAYHftnc
Not sure if this is relevant, but there is another thread about UPS problems.
Seller_NoLYurmb006tq
The one you have already shipped off will still show in your shipments on amazon or in the track section on UPS.
As for UPS not working what error message are you getting it will be saying the error in red at the top of the screen
Seller_xDtaDZ1Iek9Fq
we normally just put 1 tracking number to request collection but put correct number of boxes. So 3 different labels for 3 different shipments, just put 1 label in and then in qty/weight put 3/(whatever).
UPS is not that straight as having all the info when book… give as close info as poss, so they can work out how big a truck to send then it is fine.
Seller_bdSdLjti4IugQ
Hi Wendy, if your booking via the UPS website for collection you only need to put one tracking number in to book the collection… as long as the others have valid labels on when the collection driver arrives there won’t be any problems… Only time i’d do different is you have a silly amount of boxes to be picked up then you might want to book it directly with the depot
Seller_8pkgFuXebvW8H
Thanks everyone for all your help. I think I am getting my head around UPS system now.
