account deactivated since Jan 2025

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Seller_Q8vEkBlglEwfL

account deactivated since Jan 2025

@Julia_Amazon@Spencer_Amazon

Hi,

My account was suspended back in Jan 2024, I have sent almost 12 appeal every time it is the same response.

I need urgent help.

What is happening?

We do not have enough information to reinstate your account for one or more of the following reasons:

-- Evidence of delivery or verify that currently uploaded tracking information is correct. Tracking information may be provided in the Manage Orders section of your seller account. This may include buyer confirmation of receipt or proof-of-delivery documentation.

-- You may be missing critical business information from your account to validate positive buyer-seller history across other sales channels. Provide supporting documents that includes but are not limited to business website and email or company bank information.

-- We have observed a significant increase to your sales or an unusual change in your selling patterns. Please provide us supporting evidence that you have inventory to fulfill all of the orders placed. This includes but is not limited to copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days.

I have submitted an excel sheet with all order id numbers, tracking numbers & link to proof of delivery. 95% of my orders were sent out via Amazon Shipping.

I have also provided around 25 invoices from reputable UK wholesalers.

Please assist

Thanks

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Seller_Q8vEkBlglEwfL

@Julia_Amazon@Spencer_Amazon

please help

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Abella_Amazon

Hello @Seller_Q8vEkBlglEwfL,

This is Abella, from Amazon to help you. From the above post I understand that you are concerned about account reactivation.

I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.

Amazon considers multiple factors when deciding if a selling account should be placed under temporary review. The Amazon help page on "Selling Account Reviews for Seller-Fulfilled Orders" provides examples of these factors.

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Seller_Q8vEkBlglEwfL

I have submitted an excel sheet with all order id numbers, tracking numbers & link to proof of delivery. 95% of my orders were sent out via Amazon Shipping.

I have also provided around 25 invoices from reputable UK wholesalers.

View post

Since your account was deactivated in January 2024, order tracking details may not be visible. Please provide delivery proof for at least 80% of your sales, along with the requested supporting documents from the enforcement notification.

If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.

Regards,

Abella.

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