My account was set to 'inactive' when it had not been used for many months. I have tried to reactivate it by confirming the charge card on file (debit business card). While the UK store seems to to briefly verify, i still get the 'invalid charge method' screen prompting me to replace my card.

The card is still in date, same address and as same as used previously. I have tried 4 times to verify with UK store and Amazon have successfully charged £1.00 each time to my business bank account. So it looks like these pre-authorisation charges are successful.

However, i have recieved an email from Amazon saying "We were unable to verify the charge method that you provided for your seller account". I have also now received a deactivation email asking for utility bill...which i will not be able to send until i can get past the 'invalid charge method' screen. It prevents me from accessing other parts of the site including help pages and links.

It's the same card i used to open and verify the account before....so not sure what the issue is now?

We recently had our Amazon.com account on sellercentral frozen and I am unable to get into the page as it says Invalid Charge Method. This was working. There are no issues with the two card s we use from our Lloyds bank.Despite several attempts I am unable to get my credit card to be accepted by Amazon.com. Does anyone know how to resolve this? We are still making sales but not being paid.

For some reason we are getting an invalid charge method on our account.

It seems to be fine for all countries except for Spain (Where we do not sell anyway) and means we cannot access the account.

Is there a way to fix this issue or is it a bug in the system?