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Read onlyI manufacture and sell soil mixes, and have successfully listed and sold a bunch of products on Amazon for some time.
The latest batch of products listed have all been flagged as violations of the policy against "Horticultural peat products: Such as potting soils and compost mixes composed of peat, used for horticultural purposes"
I assumed this was an auto-flagging error due to using the phrase 'potting soil' in my listings. None of my products contain any peat, and the listing details clearly state that they are peat free. I appealed the violations but the response has come back saying that the appeal is denied and that I must provide more evidence? I'm not sure what evidence I can provide beyond what's already on the listing, which includes a full list of ingredients none of which contains peat.
Is there anything I can do?
I would remive all "peat free" wording - a Bot might be misinterpreting and just spot the "peat" reference in your listing.
Hi @Seller_9A98CoHqIhtal,
I think @Seller_k2X0L9mVRT0pW made a solid point — it might be worth testing a version of the listing that avoids the word entirely. Since your ingredients already include things like coco coir, pine bark, and expanded clay, perhaps there's a way to rephrase things without using “peat” at all. For example:
While I was reading through the listing (B0DWXYZ3FV), I also noticed a few things that might be worth a quick review — mostly small details, but I wanted to mention them in case they help clarify things for customers or build additional trust:
Best of luck getting that “peat” issue sorted — would be great to hear how it turns out.
All the best,
Michael
yep. Amazon unfortunately haven’t programmed to look for the word free after something. Sadly their AI isn’t contextual in any way.
Years ago we had an item where the USP was it was asbestos free. But you couldn’t state that as amazon would just see the word asbestos and flag it for a violation.
I get not being able to use the term peat doesn’t really help when that is how you want to market it, but Amazon won’t budge