Amazon auto generated Emails

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_w5DjyviPmSelS

Amazon auto generated Emails

Why are amazon sending out emails telling customers to to ask for refunds when items are delayed? The country is facing Royal mail strikes and backlogs and Amazon are telling customer they can have a refund.

Why is this happening and what choice do we have as sellers.

29 views
4 replies
Tags:Customer, Refunds
00
Reply
0 replies
user profile
Seller_w5DjyviPmSelS

Surely they are taking into account the strikes and inevitable backlogs

00
Follow this discussion to be notified of new activity