Amazon Took All My Withheld Funds as "Other Expenses"
Hello,
I have deactivated my account since last year September and I have stuck funds around 30k,
last week I was surprised -
I noticed that funds were withdrawn from my account by Amazon under the label "Other." Could you please clarify what this charge is for and why it was made? I do not recognize this transaction.
According to their Funds Disbursement Eligibility Policy, withheld funds are supposed to cover things like returns, refunds, A-to-Z claims, and outstanding fees. Instead, my money is just gone, and now Amazon is still charging me!
Is there any way to contact with Amazon?
2 replies
Indy_Amazon
Hi @Seller_9mZonbXiC3SHg,
Indy from Amazon here. Happy to look into this for you. Have you reached out to Seller Support? They are typically the first point of contact regarding issues like this. You can create a support case through this link.
If you have an existing or previous seller support case, please provide case IDs here so I can look into the issue for you.
Thank you,
Indy
Seller_S3JFC75Aa46zm
Why was your account deactivated? have you addressed the issue which caused deactivation maybe they require invoices from you.
