Hi! I am owner the brand and can not change the text in bullet point and description. When I type new text, the text not changed. How I can fix it ? Thanks.

Hello,

I am reaching out regarding an issue with my seller account. I am unable to change the primary contact name under the Business Information section, and as a result, I am unable to verify my bank account.

I have attempted to contact Seller Support through all available channels, but I consistently receive automated responses that do not address my specific issue. This is preventing me from completing my account setup and operating my business effectively on your platform.

I kindly ask that this matter be escalated to a team member who can assist in resolving it. Please let me know what steps I can take to update the primary contact name and verify my bank account.

Hi,

I contacted with support team they said we don't guid you about legal entity selection

Country of residence: Latvia

Business registration country: Latvia

Amazon Market: Germany

I think I messed up with the Identity information.

I am Sole Proprietor registered in Latvia, i also have opted for Union-OSS for European market.

When on Amazon I had to choose the business type in Business and Contact Information section, there was only following choice available for Latvia:

1. State-owned business

2. Publicly-listed

3. Privately-owned business

4. Charity

5. Individual

I chooses "Individual" and received an answer from Amazon that i' m incorrectly selected the individual legal entity and have to choose from the following:

-- International Sole Proprietor: This legal entity is applicable for any commercial individuals who sell for profit. A sole proprietorship is usually registered with local authorities. There is no legal distinction between the owner and the business.

-- UK Sole Proprietor: This legal entity applies exclusively to UK sellers and is for any commercial individual who sells for profit. A UK sole proprietorship is registered with the HM Revenue and Customs (HMRC). There is no legal distinction between the owner and the business.

-- State-owned business: This is a business that is either wholly or partially owned and operated by a government.

-- Publicly-listed business: This is a business with shares listed on a stock exchange for public trading.

-- Privately-owned business: These entities, such as limited companies or partnerships, are businesses controlled and operated by private individuals.

-- Charity: This is an incorporated or non-incorporated tax-exempt body.

But i don' t have Sole Proprietor option listed in the list provided by Amazon.

So i had to choose Privately-Owned business.

And I think this is wrong choice.

Now Amazon asks me to provide Legal Representative and Business registration document. When you are Sole proprietor you don't have these documents.

I am not able to go backward and change business type.

Would you be so kind to help me sort this issue.